VogtlandSuspension.com Authorized Vogtland Dealer
SHIPPING TO CANADA | 48 CONTIGUOUS UNITED STATES INCLUDING HAWAII & PUERTO RICO US ONLY
All prices shown are in US currency. While we do our best to keep all prices accurate to date, all prices listed are subject to change without prior notice. All Personel Information is secured by Geo Trust on VogtlandSuspension.com. We only use Pay Pal for payment transactions. Financial information is only stored and secured on Pay Pal servers the most secured payment portal on the internet today. Feel secure, when making your Vogtland application purchase.
Shipping Policy
Vogtland Suspension ships with UPS directly from Vogtland California 92590. Shipping rates are determined from zip 92590 to a confirmed Pay Pal shipping address. Vogtland Suspension reserves the right to change the method of shipping suited to the product(s) ordered and the destination of the package(s). All order deliveries require a signature. Canadian customers are responsible for paying brokerage fees, and taxes to UPS (Performa Invoice reflects MSRP). Shipping to Canada via UPS only Free Ground Shipping over $300 Choose From 3 UPS Services: Next Day , 3 Day or Ground. Out of stock, can't wait. Have your application shipped directly from Vogtland Germany UPS Express ($180). Shortages & Damages
Damage claims must be reported to UPS upon receipt and notify us at sales@vogtlandsuspension.com . Do not use or install merchandise until inspected by shipping carrier. Please keep all shipping cartons and all packing materials for carrier inspection. Warranty
Vogtland Suspension is only subject to manufacturers warranty and conditions, if any, and is subject to submission to the manufacturer for inspection and approval for repair or replacement of merchandise. Customer will be responsible for all shipping and handling fees. No labor or inconvenience may be included in any warranty claims. All warranties are handled directly with Vogtland NA Inc. ( manufacturer) through VogtlandSuspension.com. It is the customer's responsibility to retain any and all invoices for their record including instalation invoice from a licenced machanic for a warranty claim. Shipping Time Frame
Most of our applications are shipped within 2-7 Business days. Some suspension | Spring kits are custom ordered from Vogtland Germany and could take considerably longer (15-60 days). We will notify you of the delay, and ask you to keep the order pending or issue a Full Refund. If you decided to keep the order pending and later decide to cancel the order shipping from Germany a 10% fee will be deducted from the Refund. Refunds are issued on Friday's. All order information is included in your account including your UPS tracking #. Just log in to view your history. Please put sales@vogtlandsupension.com in your address book as the email might be deleted for SPAM. Try and avoid using free email accounts like Hotmail and Yahoo as they might delete the email before it reaches your inbox. UPS tracking #'s will be provided next business day after item has shipped Via Pay Pal and VogtlandSuspension.com communication. Returns | Cancellation
20% RE-STOCKING FEE APPLIES TO ALL APLLICATIONS SOLD, CUSTOM ORDERS AND RETURNED FOR REFUND THAT ARE NOT THE SHIPPERS FAULT. DEFECTIVE PRODUCT WILL BE REPLACED UPON RETURN SHIPPING. SHIPPING IS NON-REFUNDABLE BOTH WAYS. NO EXCHANGE OR RETURN AFTER 14 DAYS. All canceled orders prior to shipping are subject to a 10% cancellation procecessing fee.
If you have specific questions or concerns, please Contact US. | Business days in transit from: TEMECULA, CA 92590 | |
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